Refund policy
ALL CLEARANCE OR SAMPLE PURCHASES ARE FINAL SALES
We offer a 100% Satisfaction Guarantee.
We appreciate your business and want you to be in love with your bags, materials, and organizers!
If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 30 days of receipt and we will issue a full refund (excluding any shipping charge), or exchange the items for an available size/color if preferred.
The following exceptions apply:
Personalized and/or customized goods cannot be returned.
Additional non-returnable items
Processing Time (Made to Order) All items are made to order. Please allow approximately 1–2 weeks from your order date for your item to be crafted, packed, and shipped. You will receive a shipping notification as soon as your order is on its way.
- Gift cards - Gift cards are final sale and non-refundable.
- Clearance items - Clearance items are final sales and cannot be returned.
- Shipping and handling costs are non-refundable.
- One and Only Sales